Shipping Policy
We offer shipping to all U.S. states and territories, including P.O. Boxes, Puerto Rico, Hawaii, Alaska, Guam, the U.S. Virgin Islands, the Northern Mariana Islands, American Samoa, and other U.S. island areas.
Delivery Time:
Total Delivery Time = Processing Time + Shipping Time
- In-Stock Items: Processing time is 1-3 business days
- Pre-Order Items: Processing time is 5-15 business days
- Standard Shipping: 8-12 business days
- Expedited Shipping: 5-8 business days (Next-day delivery is not available.)
Shipping Fees:
- Standard Shipping: $9.99
- Expedited Shipping: $17.99
- Free Shipping: Orders over $79.99 qualify for free standard shipping. If you choose expedited shipping, an additional $7.99 fee will apply.
In-Stock Items:
For in-stock items, we perform thorough quality checks after receiving your order, usually taking 1 to 3 business days to process. Processing times may vary based on inventory levels, seasonal demand, and public holidays. Shipping times are estimates starting from the shipping date, not the order date, and delays may occur due to invalid addresses or customs clearance.
Pre-Order Items:
Pre-order items are only available for standard shipping; expedited options are not offered. For orders that include pre-order items, please allow 5 to 15 days for preparation before shipping. If your order contains only one pre-order item, it will ship according to the estimated delivery date provided in the product description. If your order has multiple pre-order items, it will ship based on the latest estimated delivery date.
Customs and Taxes:
Orders shipped to the U.S. do not incur customs duties. For international orders, customs duties may vary by location. Additionally, no sales tax is applied to orders within the U.S. or other regions.
Shipping Status:
You will receive an email notification once your order has shipped, including a tracking number. If any items are canceled, you will receive a separate email with that information. You can also log into "My Account" to check your order status and access your tracking number. Please note that your order may be shipped in multiple packages, with in-stock items prioritized for shipment.
