Refund Policy

We hope you love your order! If you're not 100% satisfied, you can request a return within 15 days of delivery.

Refund Guidelines
1. Quality Issues: If your order has a verified quality issue, you can request a direct refund without returning the item. Please email us with a detailed description and photos of the issue for verification.
2. Returned Items:  Refunds for returned items will be processed only after we receive the item at our warehouse and it passes our quality inspection.
3. Ineligible Items: Items that are not eligible for return or do not pass the quality inspection will not receive a refund.

Refund Processing Time

Refund Method   Processing Time
 PayPal 2–5 business days
 Credit card 2–15 business days

 

Refund Timeline
Refunds on returned items will be processed within 5 days of receiving the returned package. 
Depending on your financial institution, it may take an additional 5 to 14 business days (up to a maximum of 30 days) for the refund to be credited to your original payment account.

Refund Method
Refunds will be made directly to the account you paid for

Refund Amount
All returns will be subject to return shipping charges. Return shipping is $9.99 and will be deducted from your refund.

Sales & Use Tax
For returns and refunds, the applicable sales tax will also be refunded.